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Support Request Dialog

Support Request Dialog

The support request dialog tells the user that an unexpected technical problem occurred, e.g. an infrastructure error, which the user cannot fix. Report the error with tracking.RequestSupport(wnd, err) from anywhere; the dialog then opens without showing the error details. The user can download an error report with an anonymous error code, continue or reload the app. The code is written to the log together with the error. Place tracking.SupportRequestDialog(wnd) in your view tree; the scaffold of the configurator already includes it. Both live in package presentation/ui/tracking.

VStack(
	tracking.SupportRequestDialog(wnd),
	PrimaryButton(func() {
		if err := export(); err != nil {
			tracking.RequestSupport(wnd, err)
		}
	}).Title("Export"),
)
The texts of the dialog are currently German only.

Constructors

ConstructorDescription
func SupportRequestDialog(wnd core.Window) TSupportRequestDialogCreates the dialog which shows the latest error reported with RequestSupport; it renders nothing without errors.
func RequestSupport(wnd core.Window, err error)Reports an unexpected error and opens the dialog. A nil error is ignored.

Only use RequestSupport if you cannot offer a domain-specific hint. For errors the user can act on, show a Banner or a Dialog.

Methods

MethodDescription

Related